Do Ripple products track or monitor individual users?

No. None of Ripple products track or monitor individual users in any way.

BrowserShield processes searches locally on the device. It does not send search queries, browsing history or any personally identifiable information to Ripple Suicide Prevention, Ripple For Business or any third party.

NetworkShield and MobileShield analyse traffic for the sole purpose of identifying harmful content signals. Traffic content is not logged, stored or used for any other purpose, and no data is retained that could identify an individual.

Ripple products cannot determine who triggered an intervention or what specific device was used.