Can we customise the Ripple intervention screen?

The visual design, illustrations and core messaging of the intervention screen are fixed and cannot be changed. This is an evidence-based decision: the current design has been developed and tested with clinical advisors and people with lived experience.

For all products, organisations can request changes to the support resources and helplines shown on the screen, for example to add your own Employee Assistance Programme details or replace default services with locally relevant ones. This is subject to Ripple For Business review process and a one-off fee.

For NetworkShield and MobileShield, content category configuration can also be adjusted.