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Is Ripple compliant with UK GDPR?

Yes. Ripple products are designed with data minimisation and privacy by default as core principles. They do not collect personally identifiable information, which means the standard grounds for data subject rights under UK GDPR (access, erasure, rectification) do not...

What security certifications does Ripple hold?

Ripple holds ISO 27001 (information security management) and ISO 9001 (quality management) certification. Ripple is also Cyber Essentials accredited and is subject to regular independent penetration testing. Full details are available on request.

Who is data shared with?

Anonymised, non-personally-identifiable activation data may be shared with external data scientists and mental health professionals for the purpose of improving Ripple’s tools. For NetworkShield in DNS mode: data is shared between Ripple, our network technology...

What happens if a user uninstalls BrowserShield?

For individually installed extensions, a user can uninstall BrowserShield. Where BrowserShield has been deployed via GPO or browser management as a force-installed extension, users are typically unable to remove it without administrator permissions. There is no...

Can Ripple products replace professional mental health support?

No. Ripple products serve as a last-line safety net and signposting solution. They are designed to provide a moment of intervention and to connect people with mental health support. They complement, but don’t replace, clinical services, Employee Assistance...