May 25, 2026
Yes. Ripple products are designed with data minimisation and privacy by default as core principles. They do not collect personally identifiable information, which means the standard grounds for data subject rights under UK GDPR (access, erasure, rectification) do not...
May 25, 2026
Anonymised, non-personally-identifiable activation data may be shared with external data scientists and mental health professionals for the purpose of improving Ripple’s tools. For NetworkShield in DNS mode: data is shared between Ripple, our network technology...
May 25, 2026
A calmly designed intervention screen appears on the user’s device. It does not alarm or shame. It presents a message of hope and provides links to relevant 24/7 helplines and mental health resources appropriate to the user’s location, covering both...
May 25, 2026
No. Ripple products serve as a last-line safety net and signposting solution. They are designed to provide a moment of intervention and to connect people with mental health support. They complement, but don’t replace, clinical services, Employee Assistance...
May 25, 2026
If the person closes the intervention screen and continues their search, it may trigger again if they visit a harmful website or perform another harmful search. Once dismissed it is totally invisible and continues to monitor for further harmful searches and...
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